greet — sent autonomously Team Bulgaria — sent by a person
Response time comparison
avg first reply
🤖 greet (AI)
—
to first reply
👤 Team Bulgaria
—
to first reply
Top guest questions
last 7 days
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Questions by property
choose a building
Choose a building to see its most common questions.
Knowledge base coverage
— buildings
How much of each building's info greet actually knows. Bars show filled fields out of 15. Click a building to edit. When a building clears the readiness bar you can put it on semi or full auto right here — the green button is the one we'd recommend.
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Why greet didn't send
— held
Every reply greet drafted instead of sending, grouped by what stopped her — biggest blocker first. This is the list to work down if you want the AI-handled rate up. Counts drafts the team has since answered too, so it reflects 30 days rather than the current backlog.
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Recent greet auto-sends
— sends
Spot-check greet's last 50 auto-sent replies. Click 👎 if a reply shouldn't have gone out the way it did — your flags surface bad-reply patterns by property/topic over time.
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This month
Messages
—
— per day
AI rate
—
of replies sent by greet
Messages per master property
— masters
#
Property
Messages
Handled by greet vs Team
Top flag
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Team performance
all time · sorted by volume
#
Agent
Messages
Avg response
Flags handled
Speed
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📚 Building knowledge base
Tell greet the facts about a building — the way you'd tell a guest. This information is used to answer guests automatically.
View only — ask an admin to make changes.
🔒 Locked to an Asana project
✏️ Write information, not instructions. For example, write “The WiFi password is welcome123”, not “tell guests the WiFi password”. Leave a box empty if you don't have that info.